I Haven't Received my One Time Pin (OTP)

You should receive your OTP instantly, this may take up to 60 seconds depending on the network provider you use.

Ensure that the cell phone number linked to your profile is correct.

If you still haven't received your OTP select “Didn't Get it? Resend OTP” on the app and the OTP will be resent to you.

If this does not work, connect with us on WhatsApp at 087 362 8200 or log a ticket with our support team by clicking the thumbs down button below and we'll get back to you.