General
Item Merchandising
Sponsored Ads
- What is a sponsored ad?
- What are the benefits?
- Is there a minimum spend on ad credit?
- Do I get the credit back if I don’t spend it on a campaign?
- Will my daily budget be spent everyday?
- Can I track the results of my sponsored ad?
Advertising
Finance
- What do I have access to on the payment tab?
- How can I view/download my invoices?
- Where can I view pending payments due to me?
- Can I see/download a report of orders within a selected date range?
- Can I see a breakdown of net payout and commission owed ?
- Can I get a full data set for my records?
Analytics
- How do I use the Restaurant Portal Dashboard?
- How do I navigate to my other restaurants on the dashboard?
- What are the metrics available on the Restaurant Portal Dashboard?
- How do I interpret my Dashboard data for the current period vs the previous period?
- What is downtime and how is it calculated?
- How do I download order reports?
Promotions
- What type of promotional tools does Mr D offer?
- How do I create a promotion?
- How do I stop a promotion?
- When should I use each type of promotion?
- Where can customers find my promotion?
- Can I target specific customers with my promotions?