We are so sorry that you were missing items from your delivery. Please click the thumbs down and log a query, clearly explaining what you expected to receive.
In the event that you had a missing item on your PnP Grocery order:
Where you have not selected a backup and the selected item is out of stock you should see the refund in your Credit Wallet. Please check your final order confirmation email, Credit Wallet or head over to the “Orders” tab on your app, select your specific grocery order and you'll see all items that were successfully packed.
Our agents will investigate your query and get back to you.
Connect with our support team on:
WhatsApp at 087 362 8200
Restaurants & Shops Orders : 087 362 7400
PnP Grocery Orders : 087 362 7600
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