TAKEALOT
- Total activity 766
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 438
Articles
Recent activity by TAKEALOT-
How do I order from MediRite pharmacies?
Mr D has teamed up with Checkers to deliver prescriptions and medication to South Africans, providing all customers, including senior citizens or immunocompromised with a safe and hygienic way to r...
-
Will I get refunded if I cancel my overnight order?
Once your cancellation goes through, you'll see a refund in your Mr D credit wallet. And, if you prefer, you can always request a payout to your bank account after the refund is processed. Still ...
-
Escalations to AM’s SOP V1.2
Overview This process document is to guide RS agents on the process that needs to be followed when they have a restaurant issue that requires the AM’s intervention. AM intervention is anything tha...
-
Refunds Handbook SOP V1.7
Overview This process outlines the steps to be followed when and agent has to provide a customer with a manual refund. The process covers the following areas: When to Log a Manual refund How to cr...
-
Can I request a payout of my SnackMe gifts into my Mr D Food credit wallet or my bank account?
No it is not possible to request a payout of your SnackMe gifts. You can use the SnackMe Gift to order food at any restaurant.Still have a question, connect with us on WhatsApp at 087 362 8200, or ...
-
Can I use part of my WiCode?
Yes. If the WiCode amount is more than your order amount, the remaining amount will still be available to you on the platform you've used to generate the WiCode. Still have a question, connect w...
-
I had an issue with your customer services team
We are so sorry you had an issue with our customer services team. Please click the thumbs down and log a query clearly explaining the specifics of the issue you had so we can thoroughly investigate...
-
Menu Updates SOP 2.0
Overview This process document outlines when we should hide menu items, the steps that should be taken to hide or unhide restaurant menu sections and when menu issues and updates should be escala...
-
Issuing Coupon SOP V1.2
The SOP provides a step by step process on how agents create and issue coupons to customers. All coupons issued to customers must be in line with the Complaints and Compensation SOP. A coupon is a ...
-
Do my unused gifts incur interest?
SnackMe gifts do not incur any interest and will remain active for 3 years from the day the gift was purchased.Still have a question, connect with us on WhatsApp at 087 362 8200, or reach out to us...