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- Check that the amount of your WiCode fully covers the order amount due - some WiCode issuers only allow redemption of WiCode vouchers that fully covers the order. - Check whether your WiCode has...

Review our list of supported providers and common errors. If you are still not satisfied, please log a ticket with our support team and share the details of your WiCode experience. You can also re...

We're sorry things didn't go 100% correct. Select thumbs down to log a query with us for the below issues: Missing Items Damaged Items Not what I ordered Any other issue Please provide a descript...

No, you don't have to be a friend of the recipient to send a gift. To send a gift all you need is a valid mobile number.Still have a question, connect with us on WhatsApp at 087 362 8200, or reach ...

It's best to confirm with the issuer of the WiCode if your voucher is redeemable on multiple platforms including Mr D. In the case that it is, you will be able to redeem your voucher in a selected...

If you have changed your mind and would like to return an unwanted product, note that these items can only be returned if they are in the original product packaging with all seals intact, including...

Overview  The objective of this document is to provide agents with a guide on how to monitor and troubleshoot devices on Connect. Areas of Focus: 1. What is Trinity Connect  1.1 Why is it importa...

You can hide your name from the gifting feed by enabling the gifting privacy toggle. The gifting privacy toggle can be found on the settings side menu optionStill have a question, connect with us o...

No there is no restriction, when redeeming your Wicode on Mr D you can purchase any item across our restaurants, groceries and shops listed on the app.   Still have a question, connect with us on W...

Yes, you may place more than one overnight order at a time. However each store has a maximum number of overnight orders they can accept. When the store reaches its limit you will be unable to place...